One studio.
One point of
view.

Either way works, and both are common. Option 1: You purchase the domain yourself (we recommend GoDaddy, Namecheap, or Crazydomains for Australian domains) and give us access to point it at your new site. You retain full ownership, which we prefer. Option 2: We source and purchase the domain on your behalf. Domain fees plus a one-off consulting charge apply for this service. Either way, the domain is always registered in your name or your business name, never ours.

Absolutely, and we encourage it. We have seen many clients step up and make small updates to their sites confidently and successfully. Every website budget includes one hour of online training so you know exactly what to touch and what to leave alone. If life gets busy (it always does), that is completely understood. Simply share the updates you need with the team and Yellow Mustards will handle them. Changes are logged and managed through our Jira Service Management (JSM) system: you raise a work item, you are notified at every stage (in progress, under review, tested, deployed), and nothing goes live without a clear trail. JSM also gives you full visibility into what is open, what is done, and what is coming next — no chasing emails, no guessing.

We follow a structured production installation process for every update. For critical businesses (banks, financial services, healthcare), all production changes happen after hours to minimise impact. The process:

• Every change is built and tested in a development environment first
• You or your team sign off on the dev environment before anything touches production
• The production update is planned, scheduled, and communicated in advance
• Immediately after the production install, your team runs a smoke test or full regression test and provides sign-off
• If any P1 issues, discrepancies, or unexpected behaviour are found post-install, Yellow Mustards rolls back all changes immediately and opens a review cycle

The rollback is not a last resort — it is a defined, practised step in the process. We treat it the same way every time.

We use a Hybrid Agile model: structured phases with the flexibility to adapt as the project evolves. A typical engagement runs through the following stages:

• Discovery: Understanding your business, your clients, your market, and what the site needs to achieve
• Project Planning & Kick-off: Scope confirmation, timeline, responsibilities, and communication cadence agreed in writing
• Design: Wireframes first, then high-fidelity Figma mockups. Two rounds of structured feedback.
• Test Environment Install: Site built and deployed to a staging environment for internal review
• Internal Testing: Yellow Mustards tests across devices, browsers, and accessibility standards
• UAT (Dev): You and your team test the staging site and raise any issues via JSM
• Production Install: Approved build deployed to the live environment, planned and scheduled
• Production UAT: Smoke test on live, sign-off from you
• Go-live: Site live, DNS confirmed, Analytics and Search Console active
• Post Go-live Warranty: One week of covered fixes for any issues arising from the launch
• Post Go-live Support: Ongoing via JSM. Raise a ticket, we respond, you track progress end to end

Every project in JSM means you always know exactly where things stand. No surprises.

Healthcare clinics, mortgage brokers, financial planners, real estate agents, allied health professionals, wellness businesses, legal and accounting firms, and trades businesses with one to twenty staff. We also work with education institutions and B2B professional services. If your business relies on trust, reputation, and referrals — which most of our clients do — we understand your market well.